About us

Brunel Value Advisors was founded by a team of travel industry veterans who’ve spent years inside some of the world’s largest cruise lines and hotel conglomerates. We've seen firsthand how powerful customer data can be when it’s understood, applied, and aligned with the right strategy.

 

After working on global growth initiatives, pricing strategies, and customer experience transformations, we saw a clear opportunity: many travel businesses weren’t fully unlocking the value of the customers they already had.

 

 

We started Brunel Value Advisors to change that.

 

 

With deep roots in the industry and a passion for helping businesses grow smarter, we bring big-company expertise to operators of all sizes from ambitious travel agents to established tour companies. Today, we help our clients navigate the complexities of customer acquisition, retention, and profitability with clarity, precision, and impact.

 

This isn’t theory. It’s strategy shaped by experience and built for results.